🔄 Return & Refund Policy

At TFN Health, customer satisfaction is our priority. We ensure all products are 100% authentic and safely delivered. However, if you face any issue, we’re here to help.

📦 Return Eligibility

We accept returns only in the following cases:

  • ✅ Product received is damaged or defective
  • ✅ Wrong product delivered
  • ✅ Product has expired

⏱️ Return Request Time

  • You must raise a return request within 48 hours of delivery
  • Requests made after this period may not be accepted

📸 Proof Requirement

To process your return, please share:

  • Unboxing video (mandatory)
  • Clear images of the product and packaging

❌ Non-Returnable Items

Due to hygiene and safety reasons, we do not accept returns if:

  • Product is opened, used, or tampered with
  • Seal is broken
  • Change of mind/dislike

💸 Refund Process

  • Once your return is approved, the refund will be processed within 5–7 business days
  • Refund will be issued to the original payment method
  • For Cash on Delivery (COD), the refund will be processed via bank transfer/UPI

🔁 Replacement Option

  • In case of damaged or wrong product, we may offer a replacement instead of a refund

🚚 Reverse Pickup

  • Reverse pickup will be arranged by our team (if serviceable)
  • In some cases, customers may need to self-ship the product (shipping cost reimbursed)

📞 Need Help?

For any return/refund queries, contact us:
📧 Email: official.tfnhealth@gmail.com
📱 Phone/WhatsApp: +91 77173-05557